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MicroWorlds EX for Macintosh OS X
(10.3.9 or higher)
If you have any questions that are not answered here, you can always
call us at (800) 321-5646 / (514) 939-8700 ext.110, or, better yet, e-mail us at
support@lcsi.ca.
Q. Sometimes when I make my text boxes transparent, the text becomes
illegible?
A. Please contact us for the latest
upgrade.
Q. I can't open any of my Macintosh MicroWorlds 2.0 projects.
MicroWorlds EX doesn't even recognize them.
A. You will need to convert your Macintosh 2.0 projects to Windows
format by following the directions found in the "Importing Read Me"
document located on your MicroWorlds (v.2.03 or higher) CD. Another
option is to use a copy of Macintosh MicroWorlds Pro to open and save as
a "Pro project" which can then be opened using MicroWorlds EX (win or
mac).
Q. MicroWorlds EX sometimes freezes when I try to open a project
created with MicroWorlds Pro (win or mac) or a converted Macintosh
MicroWorlds 2.0 project.
A. Please contact us for the latest
upgrade.
Q. Can I run MicroWorlds EX under Macintosh OS X 10.4 (Tiger)?
A. Please contact us for the latest
upgrade.
Q. MicroWorlds EX is not allowing me to save my recording?
A. Please contact us for the latest
upgrade.
Q. My question isn't answered here. Where else can I find help?
A. If you still need help, please do not hesitate to contact us from
8:30 am to 4:30 pm EST at (800) 321-5646 / (514) 939-8700 ext.110 or better yet,
send an e-mail to support@lcsi.ca
Before calling or e-mailing Technical Support, please have the following
information at hand:
- Computer Model
- Computer Platform (Mac or Win)
- Mac OS version
- Windows version
- MicroWorlds product (2.0, Pro, EX, EX Rob or JR)
- MicroWorlds version
- Description of problem or steps which lead to the problem
- Can the problem be repeated?
Q. MicroWorlds EX won't launch on my OS X 10.5 (Leopard) system.
A. Please contact us for upgrade
information.
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