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TROUBLESHOOTING

If you encounter web pages with MicroWorlds projects that show but do not function well, the problem is probably with the design of the project itself. If some MicroWorlds projects do not show at all on the web pages you are looking at, you should download and install different MicroWorlds Web Players based on the platform and OS that you are using. If you think that the MicroWorlds Web Players are already installed, you should consider re-downloading and re-installing them, checking for any suspicious error message during each process.

Compatibility Between MicroWorlds Projects and MicroWorlds Web Players/Plugins

There are four MicroWorlds Players/Plugins. They allow you to view MicroWorlds projects from within your Internet browser.

On Windows, download and run both installers.

On Macintosh, download and install the appropriate Player/Plugin, based on your operating system. 

With these platforms and browsers: You should download and install: In order to view in your browser projects created with:
Windows: Netscape and IE (1) Web Player for MicroWorlds  2.0 and Pro
File: MWPlugin.exe
Version: 3.61
MicroWorlds 2.0 and Pro
(Mac and Win)
  Web Player for MicroWorlds EX
File: webplayer.exe
Version: 4.01
MicroWorlds EX 
(Mac and Win)
MicroWorlds JR (Mac)
Macintosh OS 8.5 to 9.2: Netscape and IE (2) MicroWorlds Web Player for Mac OS 8.5 to 9.2
File: MWPlugin.sit
Version: 3.0.1
MicroWorlds 2.0 and Pro
(Mac and Win)
Macintosh OS X 10.3.9 or higher: Safari (2) MicroWorlds Web Player for Safari and Mac OS X
File: WebPlayerOSX.sit
Version: 1.0
MicroWorlds 2.0, Pro, EX (Mac and Win)
MicroWorlds JR (Mac)


(1) On the Windows platform, download and install both Player/Plugins. Note that MicroWorlds JR for Windows cannot create web projects.

(2) On the Macintosh platform, download only the Player/Plugin that corresponds to the operating system that you are using. Note that the Player that runs under OS 8.5 to 9.2 doesn't open projects created using MicroWorlds EX.  

Compatibility between the different versions of MicroWorlds

There are four supported versions of MicroWorlds on the Windows and Macintosh  platforms: 2.0, Pro, EX and JR.

The following information refers to MicroWorlds projects created with one version of MicroWorlds and loaded with a different version of MicroWorlds (not the Web Player).

Projects created using this version of MicroWorlds: Can be opened using these other  version of MicroWorlds
Windows:
MicroWorlds 2.0 and Pro 
Windows:
MicroWorlds EX
Macintosh: 
MicroWorlds 2.0, Pro (*) and EX
Windows:
MicroWorlds EX 
Windows:
MicroWorlds EX (**)
Macintosh: 
MicroWorlds EX
Windows:
MicroWorlds JR 
No other version
Macintosh:
MicroWorlds 2.0 
Windows:
MicroWorlds  2.0 and EX (***)
Macintosh: 
MicroWorlds Pro and EX (***) 
Macintosh:
MicroWorlds Pro
Windows:
MicroWorlds Pro and EX
Macintosh: 
MicroWorlds EX
Macintosh:
MicroWorlds EX
Windows:
MicroWorlds EX (**)
Macintosh:
MicroWorlds JR
Macintosh: 
MicroWorlds EX (****)

(*) Using MicroWorlds Pro (Mac), you can open MicroWorlds Pro (Win) projects by using Import in the Files menu. Modified shapes and some features may be absent (i.e. hyperlinks). Also, only uncompressed projects (MW2) can be imported. 

(**) If you carry files from the Macintosh platform to the Windows platform, make sure that the file names have the appropriate extension. Add the extension manually if needed.

(***) MicroWorlds EX can load projects created using MicroWorlds V2 for Macintosh only if they were created using the function Export Project in the File menu. Again, add the appropriate extension to the file name.

(****) Some features will be absent (i.e.: the icons on buttons will not show when the project is opened in MW EX)

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If the information contained on this page doesn't solve your problem, gather as much information as you can about your setup and the projects that you are trying to load and send your question to support@lcsi.ca.

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