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Support

Technical Support

MicroWorlds WebPlayer for Windows 95/98/NT/ME/2000/XP/XP
 

If you have any questions that are not answered here, you can always call us at (800) 321-5646 / (514) 939-8700 ext.110, or, better yet, e-mail us at support@lcsi.ca.

Q. The WebPlayer is not running my MicroWorlds EX v.1.6 project properly.

A. Please download the latest MicroWorlds EX WebPlayer for Windows through the following address: http://www.microworlds.com/webplayer/indexwin.html

Q. My question isn't answered here. Where else can I find help?

A. If you still need help, please do not hesitate to contact us from 8:30 am to 4:30 pm EST at (800) 321-5646 / (514) 939-8700 ext.110 or better yet, send an e-mail to support@lcsi.ca Before calling or e-mailing Technical Support, please have the following information at hand:

- Computer Model
- Computer Platform (Mac or Win)
- Mac OS version
- Windows version
- MicroWorlds product (2.0, Pro, EX, EX Rob or JR)
- MicroWorlds version
- Description of problem or steps which lead to the problem
- Can the problem be repeated?

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