 
MicroWorlds Pro for
Macintosh
If you have any questions that are not answered here,
you can always call us at (800) 321-5646 / (514) 939-8700 ext.110, or, better yet,
e-mail us at support@lcsi.ca.
Q. What do I have to do so that my Macintosh MicroWorlds Pro files
run under the Windows version of MicroWorlds Pro?
A. Simply add a .mw2 (for MicroWorlds Pro files) or a .mwz (if you saved
as a MicroWorlds Pro Compressed file) extension to your project's
filename.
Q. My projects icons appear to be "blank" and are not recognized
by MicroWorlds Pro?
A. Often Macintosh files that are e-mailed or transferred over a network
lose their file types (type- and creator-codes) . These codes are
necessary for Mac OS to associate files with the proper application. One
way to avoid the problem is to Zip or Stuff the projects before
transferring them. Many applications such as FileTypeŽ will easily
correct any MicroWorlds Pro projects that have lost their file types.
MicroWorlds Pro projects (.mw2) use the following codes, Creator: MWP1
Type: PRJ4 (codes are case sensitive) or Creator: MWP1 Type: PRJZ for
compressed (.mwz) MicroWorlds Pro projects.
Q. What permissions are required to save a MicroWorlds Pro project
to a folder on the server or a locked-down workstation?
A. The students will need Read, Write, and Delete access, at a
minimum, to be able to successfully save to a folder. We recommend full
access.
Q. Can I drag and drop media files directly into my MicroWorlds Pro
project?
A. Yes. You can import media (images, music, sound and video) files
into your project by dragging and dropping them onto your MicroWorlds
Pro work area.
Q. I created a graphic in a drawing program. Can I use it as a shape
in MicroWorlds Pro?
A. Yes. select and copy your graphic then select (click once) one of the
empty dots found in the MicroWorlds Pro Shapes center and choose Paste
from the Edit menu.
Q. Is there a Native OS X version of MicroWorlds Pro available?
A. No, however we do have a native OS X version of
MicroWorlds EX which has all of the
capabilities found in MicroWorlds Pro and offers many new features.
Q. MicroWorlds Pro keeps quitting and I can't play any sound when I
run it under OS X's Classic mode.
A. The Macintosh version of MicroWorlds Pro is not supported under OS
X's Classic mode. However, we do have a new version of MicroWorlds Pro
available that has improved performance running under OS X's Classic
Mode. It is available to any registered Macintosh MicroWorlds Pro owners
and can be requested by sending an e-mail to the following address:
support@lcsi.ca Be sure to include
the name and address of the registered site. As soon as the registration
is confirmed the application will then be sent as an e-mail attachment
in .sit format along with its installation instructions.
Requirements:
Macintosh OS X (10.1 or higher). .
QuickTime 6 or higher (OS 9 version).
A registered copy of Macintosh MicroWorlds Pro.
Q. I am unable to print from the Command Center.
A. Contact us for more information on upgrading to v.1.07 or higher.
Q. MicroWorlds Pro will not play my MP3 files.
A. Make sure that you have QuickTime 4.0 or higher installed on your
Macintosh.
Q. When I create HTML templates of my projects and post them online
PC IE 5.5 (with SP2) or IE 6 users cannot view them.
A. If you are using version 1.07 or lower you will have to update your
copy of MicroWorlds Pro by visiting the following link:
http://www.microworlds.com/webplayer/activex.html
Q. It takes a long time to load or save MicroWorlds Pro projects to
or from a server.
A. Saving your projects to the server as compressed projects will save
you time.
Q. MicroWorlds Pro keeps freezing up on me.
A. Make sure you have enough available (30000kb) memory. You may have to
close some applications to free up some memory or use Virtual Memory.
Q. I have posted my project online and the music and sounds are no
longer working.
A. Be sure to only use lower case letters for the music and sound
file names and extensions.
Q. My question isn't answered here. Where else can I find help?
A. If you still need help, please do not hesitate to contact us from
8:30 am to 4:30 pm EST at (800) 321-5646 / (514) 939-8700 ext.110 or better yet, send an e-mail
to support@lcsi.ca .Before calling or e-mailing Technical Support, please
have the following information at hand:
- Computer Model
- Computer Platform (Mac or Win)
- Mac OS version
- Windows version
- MicroWorlds product (2.0, Pro, EX, EX Rob or JR)
- MicroWorlds version
- Description of problem
or steps which lead to
the problem
- Can the problem be
repeated?
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