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MicroWorlds EX Robotics Edition for
Macintosh OS X (10.3.9 or higher)
If you have any questions that are not answered here, you can always
call us at (800) 321-5646 / (514) 939-8700 ext.110, or, better yet, e-mail us at
support@lcsi.ca.
Q. I can't open any of my Macintosh MicroWorlds 2.0 projects.
MicroWorlds EX Robotics Edition doesn't even recognize them.
A. You will need to convert your Macintosh 2.0 projects to Windows
format by following the directions found in the "Importing Read Me"
document located on your MicroWorlds (v.2.03 or higher) CD. Another
option is to use a copy of Macintosh MicroWorlds Pro to open and save as
a "Pro project" which can then be opened using MicroWorlds EX Robotics
Edition (win or mac).
Q. MicroWorlds EX Robotics Edition sometimes freezes when I try to
open a project created with MicroWorlds Pro (win or mac) or a converted
Macintosh MicroWorlds 2.0 project.
A. Please contact us for the v.1.6 Universal Binary
Q. Can I run MicroWorlds EX Robotics Edition under Macintosh OS X
10.4 (Tiger)?
A. Yes, please contact us for the v.1.6 Universal Binary upgrade.
Q. MicroWorlds EX is not allowing me to save my recording?
A. Please contact us for the v.1.6 Universal Binary upgrade
Q. My Lego™ RCX™ Brick will not run on my Intel Macintosh?
A. Lego's™ RCX™ driver does not run natively on Intel Macs. However, you
can get it to function by performing the following:
* Quit MicroWorlds
* Select the MicroWorlds EX Robotics Edition Application in the Finder
* Choose Get Info from the File menu
* Check the box: "Open using Rosetta" in the General section.
This forces the application to run as if it was "not optimized to run on
Intel processors" and invokes the Rosetta layer created by Apple to run
Power PC applications. You will loose on performance, but you will be
allowed to control your RCX™ Robotics device. Note that you can "undo"
and "redo" the setting described above any time and your projects will
not be affected. So you can "Open using Rosetta" when doing Robotics,
and "run natively" when you are not doing Robotics.
ADDITIONAL NOTE:
Note that this "Open using Rosetta" setting is done on a "per user"
base. In other words, you have to do this setting for each user logged
in a given computer, even if you have performed the setting as an
Administrator.
Q. My question isn't answered here. Where else can I find help?
A. If you still need help, please do not hesitate to contact us from
8:30 am to 4:30 pm EST at (800) 321-5646 / (514) 939-8700 ext.110 or better yet,
send an e-mail to support@lcsi.ca
Before calling or e-mailing Technical Support, please have the following
information at hand:
- Computer Model
- Computer Platform (Mac or Win)
- Mac OS version
- Windows version
- MicroWorlds product (2.0, Pro, EX, EX Rob or JR)
- MicroWorlds version
- Description of problem or steps which lead to the problem
- Can the problem be repeated?
Q. MicroWorlds EX Robotics Edition won't launch on my OS X 10.5
(Leopard) system.
A. Please contact us for upgrade
information.
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