 
MicroWorlds 2.0 for
Windows 95/98/NT/ME/2000
If you have any questions that are not answered here,
you can always call us at (800) 321-5646 / (514) 939-8700 ext.110, or, better yet,
e-mail us at support@lcsi.ca.
Q. What permissions are required to save a MicroWorlds 2.0 project
to a folder on the server or a locked-down workstation?
A. The students will need Read, Write, and Delete access, at a minimum,
to be able to successfully save to a folder. We recommend full access.
Q. I created a graphic in a drawing program. Can I use it as a shape
in MicroWorlds 2.0?
A. Yes. select and copy your graphic then select (click once) one of the
empty dots found in the MicroWorlds 2.0 Shapes center and choose Paste
from the Edit menu. Q. I don't like that cyan background color on the pages. How can I
change it?
A. Contact us for more information on upgrading to v.2.05
Q. I don't have a "setup.exe" on my MicroWorlds 2.0 CD-ROM. I only
have a "readme.txt" file.
A. Contact us for more information on upgrading to v.2.05
Q. MicroWorlds will not work in 640 X 480 mode.
A. Contact us for more information on upgrading to v.2.05
Q. MicroWorlds 2.0 will not open my MicroWorlds 1.0 projects.
A. You require a converter which can be found on the MicroWorlds (2.01
or higher) CD-ROM.
Q. MicroWorlds 2.0 will not run on my Windows Terminal Server.
A. Contact us for more information on upgrading to v.2.05 or higher.
Q. How do I create and post full working MicroWorlds projects online?
A. You will find step by step instuctions at the following link:
http://www.microworlds.com/webplayer/publish.html
Q. I have posted my project online and the music and
sounds are no longer working. A. Be sure to only use lower case letters for the music and sound
file names and extensions.
Q. MicroWorlds 2.0 won't boot as if giving me the following error:
"Not enough memory to boot".
A. MicroWorlds 2.0 won't run on any machine with 1gb (or more) of
memory. Please contact us for MicroWorlds EX upgrade information.
Q. My question isn't answered here. Where else can I find help?
A. If you still need help, please do not hesitate to contact us from
8:30 am to 4:30 pm EST at (800) 321-5646 / (514) 939-8700 ext.110 or better yet, send an e-mail
to support@lcsi.ca Before calling or e-mailing Technical Support, please
have the following information at hand:
- Computer Model
- Computer Platform (Mac or Win)
- Mac OS version
- Windows version
- MicroWorlds product (2.0, Pro, EX, EX Rob or JR)
- MicroWorlds version
- Description of problem
or steps which lead to
the problem
- Can the problem be
repeated?
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