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My Make Believe Castle


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Technical Support

My Make Believe Treasure Isle - Windows

If you have any questions that are not answered here, you can always call us at (800) 321-5646 / (514) 939-8700 ext.110, or, better yet, e-mail us at support@lcsi.ca.

Q. I get sound effects, but no music.

A. In Windows 3.x, this usually is caused by the MIDI mapper set incorrectly. Consult your sound card manual. If your sound card has Mixer capabilities, make sure the volume setting for "MIDI Music" is not set to the minimum value.

Q. My Make Believe Treasure Isle will not run unless the CD-ROM is in the drive.

A. My Make Believe Treasure Isle requires the CD-ROM to be in the drive while running.

Q. My question isn't answered here. Where else can I find help?

A. If you still need help, please do not hesitate to contact us from 8:30 am to 4:30 pm EST at (800) 321-5646 / (514) 939-8700 ext.110 or better yet, send an e-mail to support@lcsi.ca Before calling or e-mailing Technical Support, please have the following information at hand:

- Computer Model
- Computer Platform (Mac or Win)
- Mac OS version
- Windows version
- MicroWorlds product (2.0, Pro, EX, EX Rob or JR)
- MicroWorlds version
- Description of problem or steps which lead to the problem
- Can the problem be repeated?


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