FAQ technical for Macintosh
 

1. How do I get started?
2. How do I change my password?
3. How do I change a User Id?
4. How can we collaborate with students in other classrooms or schools?
5. Is Journal Zone available in other languages?
6. What is the difference between an Individual and a Shared Journal?
7. When I am in a Shared journal and I Save All, does everybody else's work in that journal get saved too?
8. Why can't I edit the Page Name or delete a page sometimes in a Shared Journal– even in the Pages Palette?
9. How do I create another journal for myself?
10. How do I know who else is online?
11. When I click Save the animation palette closes. Have I lost all my animation?
12. How do I rotate a locked object?
13. When I group objects, can they maintain their relative layer – front to back?
14. What image file types are supported by Journal Zone for the Macintosh?

1. Make sure the Journal Zone Administrator at your school has added your students to the Journal Zone database.

2. Decide on a project.

- What topic of study and type of activities would be well supported by students writing journals?

- Project-based learning
   - Where students are involved in inquiry activities
- Literature Circles
   - Where students are engaged in discussions of their books

- If you are engaging in an inquiry project, you may wish to help students to think about:
   - What do they already know about the topic?
   - What do they want to know?
   - Take this opportunity to help them further understand the qualities of good questions – of ‘driving' questions. (See What is a Driving Question?)

3. Create a New project.

- Go to the Project Management page of the Administration Tools.
- Click ‘Create Project'. Note: You can't just type a name in the Project field. You must click on the Create Project button.)
- Type a unique project name.

4. Create your Groups

- Organize the students into groups and think of group names (You may wish to think of this before you go to the Administration Tools. This gives you the opportunity to plan it with your students.)
- Note: You may not wish to have groups. In this case, just make ONE group name and add all the students to that group. At this time, the software requires at least one group.
- Go to the Project Management page of the Administration Tools.
- Click on the Project name.
- Click ‘Show Project Info'.
- Type a group name at ‘New Group Name'.
- Decide on whether journals are to be ‘Individual' or ‘Shared'.
- Click on the right arrow.
- Repeat until you have added all the groups.
- Click ‘Submit'.

5. Add your Students to the Groups

- Go to the User Management page of the Administration Tools.
- Click on your name in the Teachers list.
- Click ‘Show Class'.
- Click on a student. (Their User information is shown on the right.)
- Click on the group name of choice in the All Groups list.
- Click the right arrow to add the user to that group.
- Click ‘Submit'.
- Repeat for the other students. (Note: You may have to Click on your name and ‘Show Class' again.)
- Note: You may move multiple students to a group by Control-clicking more than one name. (Command-click on a Macintosh.)

6. The students may now log in through the Journal Zone software.

Student

If you are a student, your teacher must set up a journal for you.

2. How do I change my password?

User

Any user may change passwords.

- When you are logged in to Journal Zone, go to the Navigator.
- Use the Open Journal icon.

- Click on the User Preferences icon.

- Type the old Password.
- Type a new one.
- Type it again.

Project Manager or Administrator

The Project Manager or Journal Zone Administrator may assign a new password to any user in his or her list.
Note: The Project Manager or Administrator can not see a User's password, so if a password is lost or forgotten by a user, a new one must be assigned.

- Go to the User Management page of the Administration Tools.
- Click on your name in the Teachers list.
- Click ‘Show Class'.
- Click on a student. (Their User information is shown on the right.)
- Type a new password at the Assign New Password field.
- Click ‘Submit'.

3. How do I change a User Id?

A User Id cannot be changed at this time.
If it is necessary to change a User Id for some reason, the original User Id must be deleted and a new one created. Any accompanying journals and group memberships will be lost.

If you wish to transfer the journals for the new User Id, you could use Import or Export to move the pages either offline and then to your new journal. Better yet, create the new UserId first and transfer (import or export) the journal pages directly before deleting the original User Id.

4. How can we collaborate with students in other classrooms or schools?

Students in Other Classrooms

If you are a Journal Zone Administrator in your school, you will see all the students in your school.

However, if your Journal Zone Administrator gave you Project Manager status, you will only see the students in your classroom.

Follow these steps:

- Decide which of the teachers is to manage the project
- Ask the Journal Zone Administrator in your school to assign the other students to that Project Manager (as a second teacher)

To do this, the Administrator:

- selects the student(s)
- clicks on the second teacher in the All Teachers List
- clicks on the right arrow to add those students to the Add/Remove Teachers list

Students in Other Schools

You may wish to do a project and have your students and students from another school mixed in the same groups. This requires that the user list be available to the Project manager/Journal Zone Administrator. The Project Manager or Journal Zone Administrator assigns the students to the same project and groups in the same way as you would for the classroom.

At this time, you will need to e-mail or call 1-800-321-5646 / (514) 939-8700 ext.110 to request that user licenses be transferred to another Journal Zone Administrator for the purposes of a project.

In the near future, the Administration Tools will accommodate the ‘sharing' of user lists from one site to another. Of course, security of User Lists will be guarded and access to the User List of another site will require proper authentication.

In the future, the Administration Tools will allow you to select schools or users to which you would like to give access to a particular project.

5. Is Journal Zone available in other languages?

The Journal Zone software is available in three languages – English, French and Spanish. The User can set his/her Language Preference using the Navigator. All the tool tips, menus, and Journal Starters will appear in the chosen language.  Journal Zone for the Macintosh is currently only available in English.

6. What is the Difference between an Individual and a Shared Journal?

Individual

- Each student has his or her own journal. Others may only comment and manipulate the graphic elements.

Shared

- Several students (in a group) share ONE journal. Each member of the group has full rights over all pages of the journal (except when it is currently being used by another group member). This is indicated by a lock icon on the console.

7. When I am in a Shared journal and I Save All, does everybody else's work in that journal get saved too?

Yes. It is important, therefore, just to save your own pages within that journal. Use ‘Save Page'

instead of ‘Save Journal'

8. Why can't I edit the Page Name or delete a page sometimes in a Shared Journal– even in the Pages Palette?

It appears that someone else in the group ‘owns' that page. This icon is beside the Page Name.

One of your group members has been to those pages and has not Saved any changes. Therefore, Journal Zone thinks they might still be working on it (even if they are currently on a different page). Pages will not be ‘released' until you ‘Save' and leave the page. So be sure to save any pages you have worked on before you leave them. Then other people will be able to work on those pages.

9. How do I create another journal for myself?

You cannot create a journal from inside Journal Zone. At this time a Project Manager or Administrator must go to the Journal Zone Administration Tools to do this.

10. How do I know who else is online?

Click on the Journal button

and you will see who is online. This is a list of people in your project who are currently online – not all people who are connected to Journal Zone. Click on their name if you want to invite them to the current page in your journal.

11. When I click Save the animation palette closes. Have I lost all my animation?

No. All is saved. It is not lost. In fact, if you have clicked Save and then cancel the ‘save' at the dialog, the animation is saved. The closing of the animation palette at this time is security against losing your animation work.

12. How do I rotate a locked object?

You can't. Also, if two objects are pinned, they cannot be locked individually - only together. Therefore, you cannot rotate around a locked object.

13. When I group objects, can they maintain their relative layer – front to back?

No. Grouped objects automatically rise to the layer of the highest object part.

14. What image file types are supported by Journal Zone for the Macintosh?

Journal Zone for the Macintosh supports the following image file types: GIF, PNG, TIFF, BMP, JPG/JPEG, TPIC, PCX and Targa.

© Logo Computer Systems Inc., 2001-2008. All rights reserved worldwide. Journal Zone and the Journal Zone logo are trademarks of Logo Computer Systems Inc. LCSI and LCSI logo are trademarks of Logo Computer Systems Inc.